The RELEARN project is a retail initiative that cuts across retail and adjacent industries (hospitality, logistics, etc.), with a strong focus on making the customer experience more efficient and effective.
Standing above the competition should not translate to an arduous task; organisations simply must ensure that their key resources, including People, processes, technology, networks are empowered to thrive.
Without the right people, even the most sophisticated systems, technology, and processes will fall short of desired outcomes. This is what makes personnel development (training) one of the greatest opportunities and an organization’s easiest competitive advantage.
Experimenting on customers is the training organisations can ill-afford. And our training workshops and programs are designed with all of these in mind. So, whether it’s a conference, event, or an in-house training series, our programs satisfy stakeholders’ needs with solutions tailored for your organization, with insights, analysis, and creativity mix when video, audio, charts, and photos bring to life the customer’s experience in their voice.
- Customer Experience sessions
- Sales Strategy sessions
- Customer Acquisition & Retention sessions
- Essential Skills for Retail
More details on each workshop coming soon.